What is a chatbot?

Chatbots use natural language recognition capabilities to discern the intent of what a user is saying, in order to respond to inquiries and requests. The problem is, most chatbots try to mimic human interactions, which can frustrate users when a misunderstanding arises. Watson Assistant is more.

Watson Assistant

Watson Assistant is the industry leading conversational AI technology powering chatbots. Learn how Watson Assistant interacts and understands your questions in this banking demo.

Explore Watson Assistant →


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